Electricity Connections. Simplified.
We will not normally need to visit our customers premises. In rare circumstances we may need to visit to fit or read meters or deal with faults. If we do need to visit your premises we will we ensure that our representatives follow our code of conduct and are professional, efficient and thorough while performing their jobs.
Any representatives that visit your premises will explain the reason for calling and who they are. If you have any questions or concerns about our services, the caller will be able to provide you with a phone number to contact.
Distribution of electricity is a regulated business. Electricity is distributed to end-customers through regional and local electricity networks.
More regulatory information is available from the following websites. If you have questions or require additional information about our regulatory information please contact us.
