Business Improvement & Quality Manager

About Eclipse Power

Electricity connections are complex by nature. Our group’s innovative, forward-thinking energy solutions make everything easier: from design to connection and beyond. Our Group consists of Eclipse Power Networks – an OFGEM licenced Independent Distribution Network Operator (IDNO) that provides an effective alternative to the local distribution network operator; Eclipse Power Solutions – an expert Grid Consultancy who support customers through the grid connection process; and Eclipse Power Optimise; our new business focussed on microgrids and private networks; in the unlicenced market.

We design, own, operate and maintain extra high, high and low voltage these electricity distribution network assets, providing power connections to residential, industrial, renewable and commercial customers across the UK.

We care about our people and the talents and personality they bring. We are continuing to strengthen our talent, leadership, training, and recognition for people as they are the core of what we do and how we operate. We have an inclusive culture where people are rewarded and recognised for their inputs, innovation, and customer-centric solutions. We also have fun at work and want people to enjoy what they do and what they are helping to create. To continue to do this we need strong diverse thinking and having people from a range of backgrounds, careers, and expertise help us do this.

Job Purpose:

Eclipse Power is a fast-growing group of business units, dedicated to delivering innovative and reliable energy solutions across the UK.

We are looking for an experienced Business Improvement & Quality Manager who thrives in a dynamic SME environment who can drive quality assurance, continuous improvement, ensure compliance with industry standards, and encourage a culture of excellence across our operations.

As Business Improvement & Quality Manager, you will be responsible for reviewing, refining, shaping and streamlining operational processes, as well as working closely with teams across the group to enhance business performance and drive accountability—ensuring that quality is embedded in everything we do.

In this newly developed role, we are looking for an individual who can enhance existing processes, implement and maintain a quality management system across the Group, monitor company-wide performance and compliance and report on their findings. Ideally utilising process improvement experience and techniques such as Six Sigma, Kaisen or equivalent.

Main responsibilities will include:

· Develop, implement, and maintain a robust Quality Management System with a view to gaining ISO accreditation in the future

· Lead Business Improvement initiatives to enhance efficiency, reduce risk, and drive operational excellence

· Establish companywide reporting frameworks, ensuring key data points are captured, tracked and used for accountability and informed decision making

· Conduct internal audits, root cause analysis and corrective actions to drive sustained improvements and mitigate recurring issues

· Encourage a culture of accountability and process ownership empowering teams to embrace continuous improvement, and ensure quality and performance are embedded in daily operations

· Collaborate with teams to streamline processes, eliminate bottlenecks and improve productivity to ensure consistency in service delivery.

· Support the Senior Leadership Team in implementing structured operational improvements, ensuring alignment across teams and data-driven decision making

What we’re looking for: Knowledge and Skills Requirements

Essential:

· Experience with driving business improvement and process excellence.

· Business / Change management experience

· Strong research and analytical skills

· Excellent interpersonal skills

· Experience in influencing all stakeholder including senior leadership

· Excellent communications skills

· Careful attention to detail

· A proactive, problem-solving mindset with the ability to identify inefficiencies and implement practical solutions.

· Working knowledge of relevant software tools and computer literacy (MS office, Monday.com)

Desirable:

· Strong knowledge of ISO standards (e.g., ISO 9001) and regulatory compliance

· Experience in an operational, engineering, or energy-related industry is a plus.

· Familiarity with EOS principles (Vision, Traction, Accountability)

· Knowledge and experience of national or international industry regulations

· Experience/ Qualifications in Six Sigma, Kaisen or Lean —a willingness to embrace process improvement methodologies is key.

Why join us?

At Eclipse Power, we’re a growing company where everyone’s contribution matters, and we value people who are proactive, adaptable, and eager to make an impact. If you’re looking for a role where you can truly shape the future of quality within a business, we’d love to hear from you.

We are looking for people who embody our personalities:

Friendly experts: When it comes to technical knowledge and experience, customers couldn’t be in better hands. We’re friendly, approachable and always eager to help.

Collaborative solution finders: We work closely with customers to find a solution that meets their needs in a way that’s compliant with standards.

Confidently flexible: We know the rules for every DNO. And we also know just how flexible we can be to interpret them in ways that save both time and money.

Naturally curious: In our book, there’s always a better way. We’re always curious to explore every avenue before we arrive at a clear solution.

Relentlessly innovative: Looking for new ways to deal with challenges is part of our DNA. If a conventional route is the best option, we’re not afraid to say it. But if there’s a way to do something more quickly, more efficiently or more cost-effectively, we’ll find it.

We strongly encourage applications from a variety of candidates – we believe that different experiences result in increased ideas, collaboration and success.